Booked, done, paid. About as straightforward as you could want.

They needed the drive clear for access so we moved the car beforehand and left them to it. Roof looks decent again and there wasn't a load of cleaning waiting for us afterwards.

Access was the awkward bit here. There's an extension in the way and very little room down one side.

They checked it before booking us in, which meant I knew what needed clearing. Once that was done, the work went ahead without a hitch. No wasted visit or last-minute problem to sort out. That suited me.

What a difference from the gate! I'd honestly stopped noticing how green it had become.

My daughter spotted it as soon as she pulled up, without knowing we'd had anything done. Lovely people too, very patient while I found the side gate key that wasn't where I'd confidently told everyone it was.

My partner arranged this and I wasn't convinced we needed it, if I'm honest. I changed my mind when I saw the back afterwards.

That was the bit I'd been ignoring because you don't see it coming in from the road. Elephant were pleasant while I was around and checked access with me before setting up. The windows got a wash at the end, which I was especially grateful for as I'd only just cleaned them myself.

Decent job for a fair price. No complaints from me.

I wanted the moss off but didn't want someone promising me a brand new roof. Ours is old, you can tell it's old, that's fine.

Ashley understood what I meant and talked me through the likely finish. It looks cared for now. Still a few marks, which don't bother me, and the gutters got a proper clear-out while they were here.

Roof done a few weeks ago. Waited before writing anything because I wanted to see the gutters in the rain, and they've been flowing freely when I've checked.

Used to get lumps of moss collecting up there. The lads cleared all that as part of the job and left the outside of the guttering looking decent too. Happy enough to recommend them. The front of the house certainly looks less scruffy.

The work was carried out while I was at home, so I had a reasonable view of proceedings. What struck me was the time spent finishing at ground level once the roof itself had been attended to.

Window frames, gutter exteriors and the affected paving were all cleaned. These were included in the quotation, but it was good to see them given proper attention. I consider the service fair value and would be happy to engage the company again.

Nearly didn't bother with the clean because we're hardly ever looking up at the roof are we. But the moss kept landing on the bins and it was getting annoying.

Booked it, had it done, looks loads better. They washed down the bits underneath too so there wasn't another job waiting for me afterwards. Money well spent in my opinion.

Back home to a clean roof and no moss all over the path. Lovely!

We'd arranged ours alongside next door and both got the referral discount, which helped us finally make our minds up. I'd worried it might get confusing having the two houses done, but it was all quite straightforward.

Ours had noticeably more moss and they spent the time it needed. Both houses look lovely now, although I'm only speaking for our experience here.

We have a shaded side to the roof and I wanted to know whether cleaning it would be worthwhile if the moss could come back. Ash was quite open about that.

There was no promise it would stay clear indefinitely, which helped me trust the advice. We went ahead because the build-up was getting substantial. I'm pleased with the result and now have a better idea of what to watch for, rather than assuming it needs doing every year.

The roof is clean. The gutters are empty.

They took away the mess. That's what I booked and that's what I got, at a price I was comfortable with. Didn't feel the need to stand watching them either. A capable team.

A very courteous team. I was at home while they worked and felt comfortable leaving them to it.

Thank you for taking such care.

Our slate roof needed some attention and I was wary of having it cleaned too aggressively. Ashley explained the approach after looking at its condition.

I felt I had enough information to make a decision without being hurried. The work has improved the appearance considerably, while the signs of age are still there. That seems a reasonable result to me.